Introduction

1.1 This website is owned and operated by Revel Retreats LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors access to book yoga retreats through Revel Retreats. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

Eligibility

2.1 You represent and warrant that you are at least 18 years of age, or if you are under 18 years of age but are at least 14 years old, that you are using the Services with the consent of your parent or legal guardian and that you have received your parent’s or legal guardian’s permission to use the Services. If you are under 18 years of age and have not received such permission from your parent or legal guardian, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change our eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party.

 

Booking Policy

3.1 All bookings are subject to availability. Bookings for our overnight retreats can only be confirmed when a non-refundable deposit of 50% (depending on event) is received. Some retreats may require a lower or higher deposit, or require payment in full at the time of booking. This will be advised to you at the time of booking. Bookings for events and day trips can only be confirmed when full payment is received.

3.2 For overnight retreats, the remainder of your payment is due 45 days prior to the start of the retreat, depending on the type of retreat. If your retreat is booked within 45 days of the start date, you are required to pay the full amount at the time of booking, or sooner, depending on the type of retreat.

3.3 We strongly recommend Retreat participants obtain comprehensive travel insurance or have medical insurance to attend our retreats/day trips/events including, but not limited to, cover for (overseas) medical expenses, evacuation charges, trip cancellations and force majeure events.

3.4 Participants must be at least 18 years or older to attend our group retreats, events or day trips. Or 14 -17 years old accompanied by an an adult 18 years of age or older, with signed permission from your legal guardian.

3.5 By paying your deposit, or by paying the full amount for your retreat/event/day trip, you agree and accept our Booking Terms and Conditions.

3.6 To book your Retreat/Day Trip/Event/Class and provide you with our Services, we may have to supply your personal information to third parties supplying all or any part of the travel products comprising your Retreat/Day Trip/Event. 

3.7 Covid-19 Policy: Any refunds related to Covid-19 for our overnight retreats, day events or private bookings (whether due to lockdown, close contact isolation, contracting Covid-19 yourself, or a close family member contracting the virus) are at the discretion of Revel Retreats LLC. Please read Covid-19 policy per retreat type/event booking below. We are not responsible for any expenses incurred in preparation of any canceled retreat/day trip/event – whether our own group retreats or retreats we have helped plan – i.e. airplane tickets, other accommodation booked, travel insurance, airport transfers, illness, loss of work etc.

 

 

Acceptance of terms of service

4.1 These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Revel Retreats LLC, ( “we”, “us”, or “our”) concerning your access to and use of thewww.revelretreats.org website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use.

4.1 Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

4.3 The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. 4.4 Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 18 years old. 

 

Calcellation Policy

5.1 Payments must be made in full, 45 days before the due date of the first day of the start date, at the most. Failure to complete all payments by the due date will result in loss of entry to Revel Retreats, no refunds will be given.

5.2 We highly recommend holiday insurance for all participants. This must be bought independently as it is not included in the retreat price. It is your responsibility to read and understand our cancellation policy before making a reservation. Please consider purchasing travel cancellation insurance.

5.3 By agreeing to these terms and conditions you are stating that:

• -You have authorized to use your chosen payment method. 

• -You will not chargeback, dispute, reverse any payments. 

• -We reserve the right to ban any account/person without notice for any reason. 

• -You have read the Terms & Conditions and agree. 

• -You agree to be bound to the Terms and Conditions and everything listed above and below. No deposit refunds will be granted.

 

Deposit “Booking Fee”

6.1 “Booking Fee”: a non-refundable 40% deposit that is required to secure your booking with us.

Due to the exclusivity and limited availability, deposits are non-refundable. There will be no deposits refunds provided in any circumstances at any time.

 

Guest Cancellations Policy (Cancelations made by the Guest)

7.1 If you need to cancel any retreat with Revel Retreats, cancellation fees will apply. All cancellations must be received in writing. Any promotional inclusions (such as products offered) will be deducted from any refund if applicable.

7.2 If for whatever reason you need to cancel your retreat place after you have booked with us, the following refund policy will apply:

If you cancel within 24 hours of booking

7.3 Once you have confirmation of your booking you have a further 24hrs to cancel and obtain a full refund, including deposit. After this period, the following conditions will apply:

45 days or more

7.4 A full refund minus 5% admin charge will be provided for all cancellations up to 45 days prior to start day of the booked retreat. This excludes the 40% deposit per person booking fee which is non-refundable.

Between 44 - 31 days

7.5 A 50% refund will be provided on cancellations between 44-31 days prior to the start date of the booked retreat. This excludes the 40% deposit per person booking fee which is non-refundable.

Less than 31 days 

7.6 No refund will be provided on cancellations between 30-0 days prior to the start date of the booked retreat. Cancellations less than 30 days before the start date are non-refundable and will result in 100 % loss of revenue.

7.7 No refund will be provided for premature leaving of the retreat or failure to arrive at the retreat for any reason.

7.8 No refund will be provided for only part of a booking, for example, if a room is booked for two guests who are sharing and one guest is unable to attend, the booking would need to be canceled as a whole for the above refund policy to apply.

7.9 No refund will be provided for any room downgrades, after the 24hrs from the point of booking has lapsed.

7.10 If paying via installments, the above conditions will apply based on the entire price of your booking and not just on any installments paid.

7.11 If paying via installments, no discounts may be applied to anyl stage of payments.

7.12 All retreat payments are due 45-days prior to the start date of the booked retreat, unless otherwise specified. Clients whose balances are not received by the 45-day deadline, risk forfeiting their retreat booking.

 

Cancellations made by Revel Retreats

8.1 We reserve the right to cancel or postpone a retreat in our sole discretion. If we cancel or postpone a retreat, we will use reasonable efforts to reschedule the cancelled or postponed retreat to within twenty four (24) months from its original start date. Booking fees paid by guests for a cancelled or postponed retreat shall be applicable to the rescheduled retreat. 

8.2 Retreat venue, dates and locations are subject to change without prior notice. Revel Retreats reserves the right to change any and all instructors for each retreat or event without notice. 

8.3 By registering for a retreat, you acknowledge that Revel Retreats does not make any representation, warranty, or guarantee as to whether you will ultimately attain a cure for any health condition or disease.

8.4 If for any reason Revel Retreats must cancel or change the Start Date of any retreat, for any reason whatsoever, you’re entitled to transfer the sums paid to another retreat (either scheduled or at some future time) to be used as credit. Alternatively, you may request a refund of payments made by you to the Company, which will be accommodated for insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your Retreat.

8.5 Revel Retreats is not responsible for your expenses incurred in preparation for any cancelled Helios Retreats such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.

 

Ownership of intellectual property, copyrights and logos

9.1 The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Revel Retreats LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof

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Right to suspend or cancel user account

10.1 We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

 

PRICES AND SCHEDULES/ITINERARIES

11.1. Prices and Schedules/Itineraries as shown on the website are subject to change. We reserve the right to change retreat/day trip/event prices, or prices of individual add-on components, without prior notice. Existing bookings that have been paid for in full, or for which a deposit has been paid, will keep their original price as per the invoice.

11.2 We reserve the right to change our original retreat/day trip/event program and schedule, or individual services due to extraordinary circumstances s (e.g. external forces, governmental regulations, delays of third parties, weather and oceanic conditions, etc.). Retreat/day trip/event schedules and itineraries, including any activities and workshops included, can change at any time without notice.

11.3 We reserve the right to change the retreat/day trip/event location due to unforeseen issues (e.g. third party delays or problems, construction, etc.). We will ensure the standard is kept the same in all the partnering venues.

11.4 The price of a Venue or Individual Services by Third Parties and any components therein is subject to change at the discretion of the third party supplier offering any goods or services contained in your booking request. The Fees displayed with respect to an Itinerary will be current at the time you make the booking.

11.5  LIABILITY

11.6 . To the extent permitted by law, neither Revel Retreats nor any of its directors, partners, employees or contractors accept any liability for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third-party providers over whom we have no direct control and is not preventable by reasonable diligence on our part.

11.7 As the retreat operator, we make arrangements with other parties to provide you with some of the services on your retreat. These parties are independent suppliers over whom we have no direct control. Revel Retreats holds no responsibility for independent contractors (or weather conditions) changing services on the retreat.

11.8 Retreat Here is not responsible for any claims, losses, damages, costs or expenses arising out of injury, accident or death, damage, loss or delay of baggage or other property; or delay, inconvenience, loss of enjoyment, or frustration, whether physical or mental resulting from: (1) the act or omission of any party including Revel Retreats or its employees; (2) mechanical breakdown, government actions, weather or other factors beyond our control; (3) your failure to read information provided and follow instructions including, but not limited to, obtaining sufficient travel protection & health insurance and providing correct & complete personal, health and travel information; (4) your cancellation or change for any reason in travel services offered; and (5) your medical or health problems or physical disabilities.

11.9 You acknowledge that you voluntarily take part in any retreat, day trip or local event, and in any activities, classes and excursions arranged by us, retreat venues, organizers or third-party hosts, and insofar as legally permissible, waive your right to hold any of the organizers responsible for any loss or damage to person or property that occurs during our retreats.

11.10 Revel Retreats reserves the right to change this policy at any time. The current policy is always applicable.

11.12  It is your responsibility to check the details contained in your Booking Confirmation, including your full name(s), the dates and location of your Retreat/Day Trip/Event (as applicable) before confirming and providing payment of the applicable Fees.

 

Liability

12.1 Participants must notify Revel Retreats of any dietary restrictions and allergies at the time of booking. 

12.2  By submitting a booking request, and confirming your booking, you automatically agree to our Liability Waiver:

In consideration of the services of Revel Retreats, their agents, owners, officers, volunteers, participants, employees, service suppliers and all other persons or entities acting in any capacity on their behalf (hereinafter collectively referred to as “Revel Retreats”), you hereby agree to release, indemnify, and discharge Revel Retreat, on behalf of yourself, your children, parents, your heirs, executors, administrators, assignees, personal representatives and estate as follows:

A. You acknowledge that yoga and traveling entails known and unanticipated risks which could result in physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. You understand that such risks simply cannot be eliminated without jeopardising the essential qualities of the activity. Your participation in all activities is purely voluntary, and you expressly agree to assume the risk of injury or damage while participating in all activities during your retreat/day trip/event and are not grounds for a refund or discount. Furthermore, Revel Retreats’ guides and instructors have difficult jobs to perform. They seek safety, but they are not infallible. They might be unaware of a participant’s fitness or abilities. They might misjudge the weather, the elements, or the terrain. They may give inadequate warnings or instructions, and the equipment being used might malfunction.

B. Accordingly, you agree that you are voluntarily participating in any and all activities, risks, and use of the accommodations, and hereby assumes all risk of injury, illness, damage or loss to person and property that might result, including, without limitation, any loss of personal property. You expressly agree and promise to accept and assume all of the risks existing in the practice of yoga with knowledge that the risks of participating in this activity include, but are not limited to, sprains, strains, broken bones, paralysis, even death; exhaustion.

C. You certify that you have adequate travel protection insurance should you need to cancel or change your travel plans and you certify that you have adequate health insurance to cover any injury or damage you may cause or suffer while participating in any of the activities, or else you agree to bear the costs of such injury or damage myself. You further certify that you are willing to assume the risk of any medical or physical condition you may have.

D. You hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless Revel Retreats, its officers, employees and suppliers against all claims of losses, causes of action, damages or expenses of claim and against any costs including legal fees that may be incurred as a result of any such claims losses, damages or expenses whether valid or not, including any such claims which alleged negligent acts or omissions of Revel Retreats.

E. Should Revel Retreats or anyone acting on their behalf, be required to incur attorney’s fees and costs to enforce this agreement, you agree to indemnify and hold them harmless for all such fees and costs, and you declare to not take any legal action in any country.

F. You are responsible for any damage that may occur at the participating venue during your stay and may be invoiced by the venue accordingly.

G. You acknowledge that if anyone is hurt or property is damaged during your participation on a retreat/day trip/event, you may be found by a court of law to have waived your right to maintain a lawsuit against Revel Retreats on the basis of any claim from which you have released them herein. This is to certify that Retreat Here, its employees & suppliers are released from any responsibility for any loss, mishap, accident, injury or death that may occur during my participation a Retreat Here.

H. You are responsible to settle any incidentals (drinks, mini-bar or anything consumed at the venue that is not part of the retreat inclusions) prior to checking out of the venue.

I. You acknowledge that retreat photographs and images which include you can be published by Revel Retreats for the company’s marketing purposes only.

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Promotional emails and content

13.1 You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

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Right to change and modify Terms

14.1 We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

Indemnification

15.1 You shall defend, indemnify and hold harmless us and our employees, contractors, directors, officers, suppliers and representatives from all liabilities, claims and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Services or Content in violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

Preference of law and dispute resolution

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15.2 These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of The United States of America/ Michigan, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the Kent County Courts. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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CONTACT US

If you have any questions about our Terms & Conditions, do not hesitate to contact us at revelretreats@gmail.com

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